Introduction

Five Stars Garage Door Repair Missouri ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our garage door repair services.

Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, and service address when you request a quote or schedule service.
Service Information: Details about your garage door issues, service history, and preferences.
Payment Information: Billing address and payment details (processed securely through third-party payment processors).
Usage Data: IP address, browser type, pages visited, and time spent on our website.

How We Use Your Information

We use the information we collect to:

Provide and improve our garage door repair services
Schedule appointments and communicate about your service
Process payments and send invoices
Respond to your inquiries and provide customer support
Send service reminders and promotional offers (with your consent)
Improve our website and user experience
Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

Service Providers: Third parties who help us operate our business (payment processors, scheduling software, etc.)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website. You can control cookie settings through your browser preferences.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Access the personal information we have about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Phone: (314) 350-5280
Email: support@fivestarsgarage.com
Service Area: Missouri